How to choose the right VoIP phone for your small business

23/07/2021

Our working lives and how businesses communicate has undergone massive change over the past couple of years. Reflecting this change, there’s now a daunting level of choice when it comes to Internet Protocol (IP) phone systems and VoIP phone providers.

Nowadays, typing ‘IP phone’ into Google will present you with sponsored links and targeted advertising, which makes it difficult to choose the right IP phone.

As no two service providers have the same offerings, we’ve explored the best VoIP phone systems for your small business. This enables you to get a full understanding of the different IP phone systems available. With setup easier than ever, and significant cost savings to be made, every business should embrace modern IP telephone technology.

Benefits of using VoIP phones for a small business include:

Cost savings: This is a key benefit for businesses of all sizes, as an IP telephone is more cost-effective than a conventional phone. Since IP telephony connects calls over the internet, businesses using IP phones save money on long distance calls. For businesses who make overseas calls, additional savings are made. For small and mid-sized businesses, savings can be around 50%.

Setup time: As a small business operating in unprecedented times, downtime is not an option. Installation is quick and within a few hours, your system can be up and running.

Remote working: The COVID-19 pandemic demonstrated that companies need to be flexible. In the era of remote working, cloud-based tools are crucial for internal and customer-facing business processes. IP technology enables you to easily port a phone number to a new location, as phone numbers are not tied to specific devices. IP phones are simple to use and training for employees is quick and minimal.

Integration: The best VoIP services allow easy integration with existing software and third-party providers.

Source: TechRadar